One main unit with a dust collection bin, rechargeable NiMh 2500mAh battery, quick battery
charger, remote control unit with battery, user manual, warranty
registration card, cleaning brush, and 3 washable filters.
Please remove all packaging material (e.g. protection foam
behind bumper) before use CleanMate.
It has pre-programmed moving patterns to cover the area to be cleaned.
5 moving patterns: Spiral, Special Bounce, Along Wall, S Shape, Polygonal Spiral
You can use remote control unit to direct the unit’s movement and cleaning pattern.
It will move at speed of 35cm per second.
The CleanMate Remote enables you to perform a variety of tasks with your CleanMate without touching the main unit. You can turn your CleanMate on and off, drive CleanMate to specific areas to be cleaned, select cleaning pattern and set the timer. You can embed remote control unit when not in use directly into CleanMate’s upper cover to prevent it from being lost.
You need to recharge it manually with the battery charger. Turn off the power
switch and plug in the battery charger into an AC outlet and
insert wire terminal into the power jack which is located
next to the on/off switch. It is similar to the way you recharge
your cell phone. The POWER green light will flash during charging,
and will become a steady green once the battery is fully charged.
The LOWER BATT CHARGE red light will come on with a buzzing
noise to indicate that the battery should be recharged. It
will take about 2 to 2 1/2 hours to fully recharge the battery.
To save power consumption, unplug AC charger after battery recharging is complete.
Battery is pre-installed, pull out protective film so unit can be recharged and turned on . Protective clear film has red color arrow direction, swing film left and right until it can be pulled out.
Plug one end of battery charger to the charging port on vacuum first, then plug the other end of charger to power outlet. Blue LED indicator is flashing during battery charging. You will hear one or two beeps and LED indicator is turned off when battery is fully recharged. Disconnect battery charger power cord after battery is fully recharged.
Fully charge the battery before using the vacuum for the first time.
In USA/Canada area, battery charger is 120V 60Hz. Different charger will be used outside USA/Canada , please consult your distributor or retailer for the right type of charger.
The DC output of the battery is 22V 1000mA. We also have AC charger which can work on 240V 50Hz.
It has a one year manufacturer warranty on CleanMate unit and 6 months on battery.
Please register CleanMate product via mailing product registration
card to us or fill
out on-line form. You can find product serial # at bottom
of CleanMate unit.
Do you clean hairs on roller brush? Dirty roller brush will shorten unit running time.
New battery may come in discharged condition, so please
recharge the battery fully before using the CleanMate. When
you install the battery into CleanMate unit, make sure the
battery seat securely in the battery compartment and makes
good contact inside.
The initial charging time might be short, but after a complete
cleaning cycle, the normal battery charging will become
about 2 1/2 to 3 hours. If the battery charging time is
short after many recharging cycles and running time is still
short (less than 30 minutes), then battery may be over drain.
Please recharge the battery for 3 days continuously without
unplug AC charger.
If short CleanMate running time problem persists, the problem
may be cause by a defective battery, a defective AC charger
or the malfunction of CleanMate unit itself. CleanMate uses
14.4V NiMH battery on QQ2. The normal
output voltage of CleanMate AC charger adapter is in 20~22V
range. You can measure voltage of battery, it should not
be less than 10V. Fully charged battery voltage should be
between 14.4 to 16.5V.
Do not leave the battery in drained condition for a long
period of time. Charge the battery as soon as you can after
the cleaning is done. Leaving battery in drained condition
for too long will damage the battery.
When QQ2 Basic gets into a tight spot, it will usually find its
way out after some times. We recommend that you watch QQ2 Basic
the first couple of times you use it, so you can see if there
are cleaning areas where it gets stuck, and move things and
set up barrier as needed. Because QQ2 Basic lightly bumps walls
and other objects as it cleans, remove any light items that
may be pushed or knocked over. Of course, you will get better
results if you clear the floor of any loose items before cleaning,
just as you would if you were using a traditional upright
QQ2 Basic will not pick up large debris which is bigger than
its dust bin intake opening.
If QQ2 Basic doesn’t seem to be cleaning as well as it did,
your brushes and/or filter may need cleaning . We suggest
you remove and cleaning QQ2 Basic brushes whenever you empty
the dust bin. Check side brush too.