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Warranty policy:

Warranty period is based on product type and is only valid for products sold in USA market. For other area, please contact local reseller for technical service. Original purchase invoice is required to qualify for warranty service.

Robotic vacuum cleaner products carry a 1-year warranty and battery carry a 6-month warranty.

Other consumer products - carry a 1-year warranty. Please read user instruction manual.

Please read products warranty and product service policy for detaills.

Return policy:

If you purchase products directly from Metapo, please read our return and refund policy.


If you purchase products from our resellers:
Contact your retailer directly to follow your retailer credit/refund policy.

Limitation of Liability

All consumer products liability is limited to the purchase price. Purchaser assumes all risk and liability for loss, damage or injury to purchaser and purchaser's property and to others and their property arising out of the use, misuse or inability to use this product sold by Metapo not caused directly by the gross negligence of Metapo. Metapo shall not be liable for loss of revenue or profits, failure to realize savings.




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